🏪WooCommerce Integration

WooCommerce + WhatsApp. Automate Everything.

Connect your WooCommerce store to Reputoo via webhooks and automatically send order confirmations, shipping updates, abandoned cart reminders, and post-purchase review requests via WhatsApp.

98%

Order Message Open Rate

25%

Avg Cart Recovery

4.2x

More Post-Purchase Reviews

Webhook

Real-Time Events

Automated Triggers

What gets automated

🛒

Abandoned Cart

Customer adds to cart but doesn't checkout → WhatsApp reminder with cart contents and checkout link.

Order Confirmed

New WooCommerce order → instant WhatsApp order confirmation with order ID and total.

🚚

Order Shipped

Order status changes to "Shipped" → WhatsApp update with tracking link.

📦

Order Delivered / Completed

Order marked "Completed" → WhatsApp confirmation and automated review request.

↩️

Refund Processed

Refund issued → instant WhatsApp notification to reduce support queries.

Post-Purchase Review

2 days after completion → automatic WhatsApp review request to collect Google reviews.

Platform Features

More than just order notifications

🔗

Webhook-Based Integration

WooCommerce webhooks send real-time event data to Reputoo. No plugin required — works with any hosting.

🎯

Segment by WooCommerce Data

Target customers by product category, purchase frequency, order value, or last order date in campaigns.

📊

Revenue Attribution

Track exactly how much revenue each WhatsApp message generates from your WooCommerce store.

🤖

AI Cart Recovery

Recovery bot monitors abandoned carts and sends personalized WhatsApp reminders automatically.

🏆

Loyalty on Purchase

Award loyalty points for every WooCommerce order. Notify customers via WhatsApp instantly.

💬

Two-Way Conversations

Customer replies open in your Reputoo inbox. Your team handles conversations with full order context.

How to Connect

Connect in under 5 minutes

01

Configure Webhooks

In Reputoo → Integrations → WooCommerce → copy your unique webhook URL. Add it to your WooCommerce webhook settings.

02

Enable Triggers

Choose which WooCommerce events trigger WhatsApp messages. Customize each template.

03

Go Live

Every qualifying WooCommerce event now sends an automatic WhatsApp message. Track results in real time.

Frequently Asked Questions

How do I connect WooCommerce to Reputoo?

Go to Integrations in your Reputoo dashboard, click WooCommerce, and copy your unique webhook endpoint URL. In WooCommerce → Settings → Advanced → Webhooks, add the URL for each event type. No plugin installation needed.

Does it work with self-hosted WooCommerce?

Yes. Since the integration uses webhooks, it works with any self-hosted WooCommerce installation — regardless of hosting provider (SiteGround, Hostinger, WP Engine, etc.).

Can I customize WhatsApp templates for each order status?

Yes. Each order status trigger (pending, processing, shipped, completed, refunded) has its own customizable WhatsApp template with dynamic variables for customer name, order ID, product list, and tracking link.

How does abandoned cart work with WooCommerce?

Reputoo captures cart abandonment events via WooCommerce webhooks. When a customer adds items to cart and leaves without completing checkout, Reputoo waits your specified delay (e.g., 1 hour) then sends an automated WhatsApp reminder with their cart contents.

Does WooCommerce customer data sync to Reputoo?

Yes. When you set up the integration, Reputoo imports existing WooCommerce customers. All new customers and orders sync in real time via webhooks going forward.

Can I track WhatsApp-driven WooCommerce revenue?

Yes. Reputoo's revenue attribution tracks when a customer clicks a link in a WhatsApp message and completes a WooCommerce purchase — giving you exact ROI per template and campaign.

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