Turn One-Time Buyers Into Lifetime Customers
Build a branded points-based loyalty program with tiers, rewards, and automatic WhatsApp notifications. Keep customers coming back without discounting your margins.
67%
Loyalty Members Spend More
5x
Higher Retention Rate
3 Tiers
Bronze, Silver, Gold
Auto
Points Calculation
The Problem
Without Loyalty Program, businesses struggle with:
❌ Common Pain
Customers visit once and disappear
Without a reason to return, first-time customers become one-time customers. Acquisition cost wasted.
❌ Common Pain
Paper stamp cards get lost and faked
Physical loyalty cards are hard to manage, easy to lose, and offer zero data.
❌ Common Pain
Discounting hurts margins
Blanket discounts train customers to wait for sales instead of paying full price.
Features
Everything you need
Tiered Rewards System
Bronze, Silver, Gold tiers with automatic upgrades based on spend or visit count.
Points on Every Transaction
Award points for purchases, referrals, reviews, birthdays. Customers redeem for rewards.
WhatsApp Point Notifications
Auto-notify customers when they earn points, reach a tier, unlock a reward, or have points expiring.
Digital Coupons
Generate unique coupons tied to loyalty milestones. Track every redemption automatically.
Loyalty Analytics
See your most loyal customers, visit frequency, and revenue impact of your loyalty program.
Referral Integration
Award bonus points when loyal customers refer friends. Turn best customers into brand ambassadors.
How It Works
Up and running in minutes
Design Your Program
Set tier names, point values, and rewards. A custom loyalty program in under 10 minutes.
Enroll Customers
Import existing customers or enroll new ones automatically at first visit or purchase.
Watch Retention Grow
Customers earn, engage, and return more. Track retention and revenue in analytics.
FAQ
Frequently Asked Questions
What is a digital loyalty program?
Rewards customers with points for purchases and visits, encouraging repeat business. Unlike paper cards, digital programs track everything automatically and send WhatsApp notifications — no card needed.
Do customers need to download an app?
No. Works entirely through WhatsApp. Customers receive point updates, reward notifications, and balance checks via WhatsApp — the app they already use every day.
How do I award points at the point of sale?
Reputoo integrates with your POS, Shopify, or WooCommerce. Points are awarded automatically on every transaction. Staff can also manually award points from the dashboard.
What types of rewards can I offer?
Any reward: free products, percentage discounts, rupee-off coupons, free services, or exclusive access. You define the reward and the point threshold to unlock it.
How are tiers different from points?
Points are earned per transaction. Tiers are status levels unlocked by cumulative spend. Gold tier members earn 2x points and get exclusive rewards — creating aspiration to reach higher tiers.
Can it work across multiple locations?
Yes. Points and tiers work across all your locations. A customer earns at your Mumbai branch and redeems at your Delhi branch.
Related Features
Ready to start?
Start using Loyalty Program today
Official WhatsApp Business API · Cancel anytime · No hidden costs