Win Back Customers Before They're Gone
Automatically recover unhappy customers, re-engage inactive ones, follow up on no-shows, and rescue abandoned carts — all via WhatsApp, running 24/7.
68%
Win-Back Rate
2.4x
Revenue from Recovered Customers
<5 min
Setup Time
24/7
Auto Monitoring
The Problem
Without AI Recovery Bot, businesses struggle with:
❌ Common Pain
1-star reviews go unanswered for days
By the time you notice a bad review, the customer has told 10 friends.
❌ Common Pain
Inactive customers silently churn
Customers who stop visiting don't tell you why. Without outreach, they never return.
❌ Common Pain
70% of abandoned carts never followed up
A simple reminder recovers 15-30% of carts — most businesses never send one.
Features
Everything you need
Bad Review Recovery
Instantly reach out when a customer gives a low rating. Resolve before it damages your reputation.
Win-Back Inactive Customers
Auto-message customers who haven't visited in 30+ days with a personalized return offer.
No-Show Follow-Up
Send a reminder and easy rebook link to every customer who misses an appointment.
Abandoned Cart Recovery
Nudge Shopify/WooCommerce customers who added items but didn't checkout.
Recovery Analytics
See how many customers each scenario recovers, revenue saved, and ROI per automation.
Fully Configurable
Set your own triggers, delays, and messages. Or use our proven high-converting templates.
How It Works
Up and running in minutes
Enable Recovery Scenarios
Turn on bad review recovery, win-back, no-show follow-up, or cart recovery independently.
Customize Your Messages
Set the WhatsApp template for each scenario. We provide proven high-converting copy.
Let It Run 24/7
The bot monitors events and sends recovery messages automatically. You just see the results.
FAQ
Frequently Asked Questions
What is an AI customer recovery bot?
It monitors business events — bad reviews, inactive customers, missed appointments, abandoned carts — and automatically sends targeted WhatsApp messages to recover those customers without manual effort.
How does bad review recovery work?
When a customer leaves a 1 or 2-star review, Reputoo detects it immediately and sends a personalized WhatsApp message acknowledging the issue and offering to resolve it.
What is a win-back message?
Sent to customers who haven't visited in a set number of days (e.g., 30 days). Typically includes a personalized offer or reminder. Reputoo sends automatically and tracks returns.
How does abandoned cart recovery work?
Connect Shopify or WooCommerce. When a customer adds to cart but doesn't checkout, Reputoo waits a set period then sends a WhatsApp reminder with cart contents and checkout link.
What revenue can cart recovery generate?
15-30% of abandoned carts can be recovered with a timely WhatsApp reminder. For $10,000 in monthly abandoned cart value, that's $1,500–3,000 in additional recovered revenue.
Can I run multiple recovery scenarios?
Yes. All four scenarios run independently and simultaneously, each with its own trigger, delay, and message.
Related Features
Ready to start?
Start using AI Recovery Bot today
Official WhatsApp Business API · Cancel anytime · No hidden costs