☕Food & Beverage

Turn First-Timers Into Daily Regulars on WhatsApp.

Q: Can I run a loyalty program for my cafe on WhatsApp?

Yes. Reputoo's loyalty module runs entirely through WhatsApp — no app, no physical cards. Customers earn points per visit and get notified instantly via WhatsApp.

Q: How do customers check their loyalty balance?

They simply WhatsApp your number and the bot responds with their current points, tier, and rewards available. Or you send them updates after every visit automatically.

Q: Can I send my daily specials to all customers?

Yes. Use WhatsApp Broadcast to send your daily special or new menu item to your full customer list. Broadcasts feel personal — customers receive it as a one-to-one message.

Q: Do customers need to download an app for the loyalty program?

No. Everything works through WhatsApp — the app they already have. No sign-up forms, no loyalty apps, no friction.

Q: How do I collect Google reviews from cafe customers?

Reputoo sends an automated WhatsApp review request after each visit or reward redemption. WhatsApp review requests get 68% completion rate vs under 3% for printed cards.

Run a loyalty program, send daily specials, notify about new menu items, and request reviews — all through WhatsApp your customers already use.

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Higher Return Visit Rate

9:41

Business

Online

Loyalty point notification + offer

☕ Hey Priya! You just earned 50 loyalty points at Brew & Co! Total balance: 320 points 🎁 You're only 80 points from a FREE coffee!

12:10

Oh wow, I didn't know you had a loyalty program!

12:13

😄 Every visit earns you points. Reach 400 → free beverage of your choice! 🆕 Also, our new Mango Matcha Latte launches tomorrow. Come try it first?

12:16

Yes! I'll come tomorrow morning 🎉

12:19

Type a message

Repeat Visits

67%

Loyalty Members Spend More

₹1,200+

Avg Lifetime Value Increase

App Downloads Needed

The Exact Problems Cafes Face

And how WhatsApp automation fixes each one

☕

Customers visit once, never return

82% one-time visitors

They loved the oat latte. They just forgot you exist by next weekend. No reason to come back specifically.

📣

New menu items reach nobody

<5% awareness

You launched a seasonal special. Instagram showed it to 3% of followers. WhatsApp reaches 98%.

⭐

Reviews are random, not systematic

2 reviews/month avg

Great reviews depend on whether a customer happens to feel like it. Automated requests make it a system.

How Cafes Automate with Reputoo

A step-by-step WhatsApp journey built for your business

🏷️

First visit — customer enrolled in loyalty

Scan your QR code, customer gets WhatsApp message with their points balance instantly.

→ Loyalty activated at first interaction

⭐

Every visit earns points via WhatsApp

Points auto-calculated and notified. No stamp cards to lose or forget.

→ 5x more return visits

📣

New menu & offers broadcast

Send new arrivals and weekend specials to all loyalty members in one click.

→ 98% message open rate

🌟

Review request after redemption

When a reward is redeemed, auto-send a thank-you with Google review link.

→ 4.3 avg Google rating

Tools Built for Cafes

Every feature you need — nothing you don't

✨

loyalty

Powerful WhatsApp feature

Learn more →

⭐

Review Generation

Collect 5-star reviews on autopilot

Learn more →

📢

WhatsApp Broadcast

Send campaigns to thousands at once

Learn more →

✨

qr-codes

Powerful WhatsApp feature

Learn more →

Questions from Cafes

Everything you need to know before starting

Can I run a loyalty program for my cafe on WhatsApp?+

Yes. Reputoo's loyalty module runs entirely through WhatsApp — no app, no physical cards. Customers earn points per visit and get notified instantly via WhatsApp.

How do customers check their loyalty balance?+

They simply WhatsApp your number and the bot responds with their current points, tier, and rewards available. Or you send them updates after every visit automatically.

Can I send my daily specials to all customers?+

Yes. Use WhatsApp Broadcast to send your daily special or new menu item to your full customer list. Broadcasts feel personal — customers receive it as a one-to-one message.

Do customers need to download an app for the loyalty program?+

No. Everything works through WhatsApp — the app they already have. No sign-up forms, no loyalty apps, no friction.

How do I collect Google reviews from cafe customers?+

Reputoo sends an automated WhatsApp review request after each visit or reward redemption. WhatsApp review requests get 68% completion rate vs under 3% for printed cards.