Control Your Reputation Across Every Platform
Monitor, manage, and improve your online reputation across Google, Facebook, and more — from a single dashboard with AI sentiment analysis and instant crisis alerts.
10+
Platforms Monitored
Real-Time
Review Alerts
AI
Sentiment Analysis
360°
Reputation View
The Problem
Without Online Reputation Management, businesses struggle with:
❌ Common Pain
Reviews on 5 platforms, checked on none
Google, Facebook, JustDial — new reviews arrive and go unanswered because nobody is watching.
❌ Common Pain
No early warning for reputation crises
By the time a pattern of bad reviews is noticed, it has already impacted new customers.
❌ Common Pain
No data on what customers actually say
You know your rating. You don't know why it's not higher, or what to fix.
Features
Everything you need
Multi-Platform Monitoring
Track reviews on Google, Facebook, JustDial, and more from one dashboard in real time.
Reputation Score
A single composite score based on ratings, review velocity, response rate, and sentiment.
AI Sentiment Analysis
Surface recurring themes — what customers love and complain about across all reviews.
Crisis Alerts
Instant notification when a negative review appears so you can respond before it spreads.
Trend Analysis
See your reputation score over time. Measure impact of service changes on sentiment.
Multi-Location
Compare reputation across all business locations. Identify which branches need attention.
How It Works
Up and running in minutes
Connect Your Profiles
Link your Google Business, Facebook Page, and other review platforms in minutes.
Monitor All Reviews
See every new review as it comes in with AI sentiment tagging and priority scoring.
Respond & Improve
Reply with AI suggestions, track your score over time, and get actionable improvement insights.
FAQ
Frequently Asked Questions
What is online reputation management (ORM)?
Monitoring, managing, and improving how your business appears online — primarily through review platforms. It involves tracking reviews, responding professionally, and generating positive reviews to maintain a strong presence.
Why does online reputation matter?
93% of customers read reviews before choosing a business. A 4.5-star rating converts 3x more customers than 4.0 stars. Your online reputation directly affects foot traffic, leads, and revenue.
Which platforms does Reputoo monitor?
Google Business reviews (primary), Facebook recommendations, and other major platforms. Google is highest-priority as it directly impacts Maps rankings and local search.
What is AI sentiment analysis?
Reputoo reads all reviews and categorizes feedback by theme — service speed, staff behavior, pricing, cleanliness, etc. You see what customers praise and criticize without reading every review.
How do I respond to negative reviews?
Respond within 24 hours, acknowledge the issue, and offer to resolve offline. Reputoo's AI generates professional, empathetic responses personalized to the specific complaint.
Can ORM improve my Google Maps ranking?
Yes. Google's local ranking algorithm considers review quantity, recency, rating, and response rate. Businesses that respond and maintain high ratings rank higher in Google Maps.
Related Features
Ready to start?
Start using Online Reputation Management today
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